Dispatch Software

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  • Software for dispatching medical/pickup requests runs on the svr01 box at Cube
  • The software is actually based on the ticketing system RT
  • Install path is /opt/rt4
  • Apache requires the fcgi mod (apt-get install libapache2-mod-fastcgi)


This software is primarily used to dispatch pickup/medical requests for the Marathon and 10K. When requestors are added to a ticket a string ('@marathon' or '@10K') is added automatically. This string makes the rt software 'think' an email address was entered (so I don't have to dive into the code and remove that requirement :P). To change the event, simply edit the text file /opt/rt4/event.txt

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